Payment Policy

Clear prices, trusted processors, zero surprises.

Everything about how payments work at birkhub, the methods we accept, and our promise that the price you see is the price you pay.

Effective June 17, 2026

01

How You Can Pay

Checkout is handled through encrypted, PCI-DSS compliant payment processors. We never see or store your full payment card number.

Credit & Debit Cards
Visa, Mastercard, American Express, and Discover.
Digital Wallets
Apple Pay, Google Pay, and Shop Pay.
PayPal
Available where displayed during checkout.

Available payment methods are displayed during checkout. If a payment option you expect is unavailable, please contact support@birkhub.com.

02

No Hidden Fees, Ever

The total you approve during checkout is the total you pay.

• No payment surcharges
• No handling fees
• No membership fees
• No post-purchase charges
• Free shipping on every order

Applicable U.S. sales taxes, where required, are calculated and displayed before you complete your purchase.

03

Currency, Authorization & Billing

Currency
All prices and charges are displayed and processed in U.S. Dollars (USD).
Authorization
Your bank may place a temporary authorization hold when an order is submitted.
Billing Descriptor
Charges typically appear as “birkhub” on your statement.
Sales Tax
Calculated according to shipping destination and applicable state or local laws.

If you notice a charge you do not recognize, please contact us at +1 (346) 672-6975 before initiating a dispute so we can investigate and assist you.

04

Security & Fraud Protection

All payment information is transmitted using encrypted SSL/TLS connections and processed by certified payment providers that comply with industry security standards.

To help protect our customers and prevent unauthorized transactions, some orders may be reviewed for fraud prevention purposes.

If additional verification is required, we will contact you using the information provided during checkout. Orders identified as fraudulent or high-risk may be cancelled and fully refunded.

05

Reach a Real Person at birkhub

Questions about billing, payments, or a charge on your account? Our Austin team is here to help.

Visit / Mail
600 Congress Ave, Suite 1401
Austin, TX 78701
United States
Call or Text
+1 (346) 672-6975
Mon–Fri 9 AM–6 PM CT
Sat 10 AM–2 PM CT
Email
support@birkhub.com
Replies within one business day